Returns & Exchanges
At Fibatech Systems, we are committed to your satisfaction and offer a hassle-free 30-day return window for most products in original condition. If your purchase doesn't meet your expectations, we provide streamlined solutions for exchanges or full refunds.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, including all manuals, accessories, and promotional materials to ensure eligibility for a full refund.
Ship to Fibatech
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or use your preferred trackable shipping method.
Receive Your Refund
Once our quality assurance team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing