Frequently Asked Questions
Everything you need to know about shopping with Fibatech Systems.
What is the standard shipping timeframe for orders?
We typically process and dispatch orders within 1-2 business days. Depending on your location, standard shipping usually takes between 3 to 7 business days to arrive.
What is your return policy?
Fibatech Systems offers a 30-day return policy on most items. Products must be in their original packaging and in unused condition to qualify for a full refund.
Do your products come with a manufacturer warranty?
Yes, all electronic and mechanical goods sold through Fibatech Systems come with a minimum 12-month manufacturer warranty covering defects in materials and workmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Currently, Fibatech Systems ships to customers within the domestic region. We are working on expanding our logistics to support international shipping in the near future.